1. INTRODUCTION

Welcome to Saundarya Fashion & Co. These Terms of Service (“Terms”) govern your use of our website www.saundaryafashion.com and your purchase of products including clothing, bags, shoes, jewelry, and handmade crafts. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website .

Saundarya Fashion & Co is an Indian fashion e-commerce store. These Terms constitute a legally binding agreement between you and Saundarya Fashion & Co .

2. ELIGIBILITY

By using our website, you represent that:

  • You are at least 18 years of age

  • You have the legal capacity to enter into binding contracts

  • You will provide accurate, current, and complete information

  • You will not use our website for any illegal or unauthorized purpose

If you are under 18, you may use our website only with involvement of a parent or guardian.

3. ACCOUNT REGISTRATION

To access certain features, you may need to create an account. You are responsible for:

  • Maintaining confidentiality of your account credentials

  • All activities that occur under your account

  • Notifying us immediately of any unauthorized use

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion .

4. PRODUCT INFORMATION

We strive to display our products accurately, including colors, sizes, and descriptions. However:

  • Colors may vary depending on your screen settings

  • Sizes may vary slightly due to handmade nature of certain items

  • We do not warrant that product descriptions are 100% accurate, complete, or error-free

For handmade crafts, please understand that each piece is unique and minor variations add to their charm .

5. PRICING AND PAYMENT

Prices: All prices are in Indian Rupees (INR) and include applicable GST unless stated otherwise.

Payment Methods: We accept:

  • Credit/Debit Cards

  • UPI

  • Net Banking

  • Cash on Delivery (where available)

Payment Processing: Payments are processed through secure third-party payment gateways. We do not store your full payment card details .

COD Orders: A nominal COD charge may apply as shown at checkout.

Order Confirmation: Your order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including product availability, pricing errors, or suspected fraud.

6. SHIPPING AND DELIVERY

Shipping terms are governed by our separate Shipping Policy, which is incorporated into these Terms by reference .

Risk of loss and title for products pass to you upon delivery to the carrier.

7. RETURNS AND REFUNDS

Returns and refunds are governed by our separate Return & Exchange Policy, which is incorporated into these Terms by reference .

8. INTELLECTUAL PROPERTY RIGHTS

All content on our website, including but not limited to:

  • Text, graphics, logos, images

  • Product photos and descriptions

  • Software, code, and design elements

  • Brand name “Saundarya Fashion & Co”

…is our property or our licensors and is protected by Indian and international copyright, trademark, and intellectual property laws .

You may not:

  • Copy, reproduce, or distribute any content without written permission

  • Use our trademarks or brand name for any commercial purpose

  • Modify or create derivative works based on our content

9. ACCEPTABLE USE

You agree not to use our website to :

  • Violate any applicable laws or regulations

  • Infringe upon our intellectual property rights

  • Transmit harmful code, viruses, or malware

  • Interfere with the proper functioning of the website

  • Attempt to gain unauthorized access to our systems

  • Engage in any activity that could damage, disable, or impair our website

  • Use automated means (bots, scrapers) to access our website

10. USER-GENERATED CONTENT

If you post reviews, comments, photos, or other content:

  • You grant us a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and display your content in connection with our business

  • You represent that you own or have rights to the content

  • You agree not to post content that is unlawful, defamatory, obscene, or infringing

  • We reserve the right to remove any content at our sole discretion 

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites (payment gateways, social media platforms, etc.). These links are provided for your convenience only. We do not endorse or control these websites and are not responsible for their content, practices, or policies . Your use of third-party websites is at your own risk.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law :

  • Our website and products are provided “as is” without warranties of any kind

  • We shall not be liable for any indirect, incidental, special, or consequential damages

  • Our total liability shall not exceed the amount you paid for the product giving rise to the claim

  • We are not responsible for delays or failures caused by circumstances beyond our reasonable control

This does not affect your statutory rights under Indian consumer protection laws.

13. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Saundarya Fashion & Co, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses arising out of:

  • Your use of our website

  • Your violation of these Terms

  • Your violation of any third-party rights

  • Any content you post 

14. TERMINATION

We may terminate or suspend your access to our website immediately, without prior notice, for:

  • Violation of these Terms

  • Suspected fraudulent or illegal activity

  • Behavior that may cause harm to other users or our business

Upon termination, your right to use our website will cease immediately .

15. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms shall be governed by the laws of India .

Dispute Resolution:

  1. Informal Resolution: First, contact us at saundaryafashionandco@gmail.com to resolve any issues informally

  2. Arbitration: If informal resolution fails, disputes shall be resolved by binding arbitration in accordance with the Arbitration and Conciliation Act, 1996

  3. Venue: The arbitration shall be conducted in mumbai,maharastra

  4. Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class actions 

16. SEVERABILITY

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect .

17. WAIVER

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision .

18. CHANGES TO TERMS

We may update these Terms from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top indicates when changes were made. Your continued use of our website after changes constitutes acceptance of the revised Terms .

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return Policy, and Shipping Policy, constitute the entire agreement between you and Saundarya Fashion & Co regarding your use of our website and purchase of products .

20. CONTACT US

If you have any questions about these Terms, please contact us:

Email: saundaryafashionandco@gmail.com
Phone / WhatsApp: 7709049503
Address: Badlapur, mumbai, maharashtra